If you learn or suspect that your username or password has been wrongfully used or disclosed, you should promptly notify us and immediately or follow the steps below to reset your password. To help ensure the security of your password or account, please sign out of your account at the end of each session.

What if I don’t know my username? From the Login Page, Click the link “Forgot Username or Password??” From the “Forgot Username or Password?” Page > Select the “Forgot Username”. Follow prompts to complete. If you are still having issues please contact care provider’s office

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• Go to the YourHealthFile Login page.
• Enter your username and password in the spaces provided and click Log In.
• For First time users: Click the “Activate your account here” button above the User Login form. An Account Activation screen will display

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You have been invited to safely and securely view your medical records online using YourHealthFile. Creating a YourHealthFile patient portal account will give you easy access to securely view your medical records online.  

With access to the patient portal, you can: 

• Review your personal account information
• Review a detailed summary of your health record and the results of your last office visit
• Review your medical records including medications, immunizations, allergies, problem list, lab results, office tests and more
• View upcoming appointments
• Communicate with the physicians and staff via a secure messaging system

To sign activate your account, please follow these instructions.

• Visit: www.YourHealthFile.com from any web-enabled device.
• For First time users: Click the “Activate your account here” button above the YourHealthFile Login form. An Account Activation screen will display.
• In the “Username” field, enter: (provided in the email sent to email on file)
• In the “Password” field, enter: (provided in the email sent to email on file)
• In the “Patient’s Date of Birth, enter your date of birth.
• Click the “Activate Account” button. Upon confirmation, the Update Account screen will display and you will be prompted to enter your desired account details.
• Complete the Update Account form, then click the “Update Account” button.

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NextGen Healthcare have taken extra steps to ensure that your private health information remains confidential. Your records are safe from unauthorized access because the YourHealthFile patient portal is password-protected and information is delivered via an encrypted connection.

All communication between you and NextGen Healthcare using YourHealthFile is carried over a secure, encrypted connection. Encryption means the information is encoded in such a way that no one can read it during transmission. Also, your health records are stored behind a firewall to prohibit unauthorized access.

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YourHealthFile Patient Portal will allow practice doctors to communicate important information to you including:

• Pay Your Bill Online
• Receive Appointment Reminders
• Request Appointments and Prescription Refills
• Request, View, and Download your Health Summary
• View your Lab Test Results
• View your Clinical Visit Summary
• Review all of the medications in your health record
• Allergies:  Keep track of your allergies and avoid negative interactions
• Access Education Materials
• Download your Medical Records

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Simple FAQ Content – 2

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Simple FAQ Content

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