YourHealthFile is a secure web-based Personal Health Record (PHR) for patients, powered by NextGen Office EHR. Through YourHealthFile, you can send an email to your doctor with non-urgent medical questions, schedule or reschedule appointments, request refills on prescriptions, and obtain test results and referrals.
The YourHealthFile Patient Portal is an extremely useful and powerful tool that fosters patient engagement by allowing your patients to perform a variety of functions all designed to save provider time, increase patient engagement and satisfaction.
What You Need To Know About YourHealthFile and its Features
YourHealthFile.com is the NextGen Office EHR/PM Patient Portal, here your patient’s can perform a wide variety of functions all designed to foster better interactions with your office, increase patient engagement and ultimately increase patient satisfaction with you and your services.
Online bill pay, refill requests, updating demographic and insurance info, updating their medical history, and even performing a telemedicine visit with you.
But perhaps one of the most useful tools is to check in to their scheduled appointment, at any time on any device. They could arrive at your office and in the span of a just a few minutes check in on their smartphone, right in your waiting room. Your staff is alerted to their presence, they can pay any outstanding amount, sign your practice forms, update their information and even enter their history.
With the YourHealthFile patient portal, your path to wellness just got simpler. You can easily and securely access the below features.
- Profile: Review your personal account information, Appointment Check In and complete forms.
- Clinical Summaries: Review a detailed summary of your health record and the results of your last office visit, all online.
- Medications: Review all the medications in your health record.
- Enhanced Communication: Communicate with your practice via secure message system.
- Allergies: Keep track of your allergies and avoid negative interactions.
- Lab Test Results: Why wait for the call from the doctor’s office? You can safely view the results of your lab tests online.
How Your Account is Protected
Your privacy is important. You may need to provide a User ID and password to access and use the YourHealthFile patient portal. Therefore, NextGen Healthcare have taken extra steps to ensure that your private health information remains confidential. Your records are safe from unauthorized access because the YourHealthFile patient portal is password-protected and information is delivered via an encrypted connection.
All communication between you and NextGen Healthcare using YourHealthFile is carried over a secure, encrypted connection. Encryption means the information is encoded in such a way that no one can read it during transmission. Also, your health records are stored behind a firewall to prohibit unauthorized access.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer; as such we recommend that you do not divulge your password to anyone as you are responsible for all activities that occur under your account.
Use of the Services require a compatible mobile device or computer, internet access as well as possible software. However, if your provider offers a patient portal, you will need a computer and internet connection to use it. If you already have an account, follow the steps below to log in.
- Go to the YourHealthFile Login page.
- Enter your username and password in the spaces provided and click Log In.
- For First time users: Click the “Activate your account here” button above the User Login form. An Account Activation screen will display. You can also Register Via an Email Invitation.
Logging in today allows you to see all of your current and past medical records, your prescription history, and so much more.
Forgot Username or Password?
If you learn or suspect that your username or password has been wrongfully used or disclosed, you should promptly notify us and immediately or follow the steps below to reset your password. To help ensure the security of your password or account, please sign out of your account at the end of each session.
What if I don’t know my username? From the Login Page, Click the link “Forgot Username or Password??” From the “Forgot Username or Password?” Page > Select the “Forgot Username”. Follow prompts to complete. If you are still having issues please contact care provider’s office